Privacy Policy

To gather information on how our visitors of the AQUAGRI-KNOW website use our website, we use a self-hosted instance of the Matomo analytics service, Google Analytics, and Hubspot. These services collect data which includes, but is not limited to: 

• The date and time of your visit to our Website; 

• The duration of your visit to our Website; 

• The pages you visit during your visit to our Website; 

• The forms you fill in on our Service. 

To increase the privacy of our visitors, we have opted to anonymise IP addresses collected by Google Analytics which reduces the ability for one to discern the location of our visitors from this IP address, and further ensures the data that Google Analytics collects is anonymous. 

To facilitate our email marketing, such as newsletter subscription, we use Hubspot. Any Personal Identifiable Information (PII) is only shared with Hubspot following your submission of the sign up form. To understand our readers’ interaction with our newsletter, we rely on Hubspot which gather data including, but not limited to: 

• The date and time of when you opened our newsletter. 

Note on uploading images to our  Service 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Note on embedded content from other  websites 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

Note on links to other  websites 

Our Service contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

How we collect your data  

Personal data  

We collect and store your personal information only when this is voluntarily shared by you through one of the forms on our Website. 

Forms we have that collect personal data include, but is not limited to: 

Newsletter subscription form. 

We may also collect and store your personal information when you voluntarily share this with us through means of correspondence which include, but is not limited to: 

• Phone call; 

• SMS; 

• Email; 

• Letters. 

Usage data  

Usage data is collected at the hand of: 

• Third-party services: This Services uses Google Analytics and Hubspot to collect usage data. 

• Self-hosted services: We use a self-hosted instance of the Matomo analytics service. All the data we collect with this instance of the Matomo service resides within our server hosted in Switzerland and any captured Personal Identifiable Information (PII) is not shared with third parties. 

• Server logs: When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your IP address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. 

How we use your data  

Personal  Data  

We use the personal information you have voluntarily shared with us to: 

• Subscribe you to our newsletter following explicit consent; 

• Attain a better understanding of our audience. 

If you are the parent or guardian of a child under (16), we may process limited personal data about you so that you can give consent for the child to access some REVOLVE services. We may use your contact details to communicate with you about the child’s account or use of services. 

Usage  Data  

We use your usage data to: 

• Give us a better understanding of how you use our Service so that we may improve the services offered by AQUAGRI-KNOW; 

• To block disruptive use and to establish the number of visits to our websites at the hand of IP addresses and device identifiers. 

By combining your usage data with that of other visitors to our Service, we can get a better understanding of how our Service is used by our audience. This in turn helps us analyse the effectiveness of our Service, and sheds light on where we can make improvements to enhance the experience of our visitors and increase the value of our Service to them. 

Legal bases for processing your  data   

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where: 

• It is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract (for example, when we provide a service you request from us); 

• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests; 

• You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); 

• Or we need to process your data to comply with a legal obligation. 

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place). 

How we store your data   

Personal data  

The personal information you have freely shared with us is stored on: 

• Microsoft Office’s Outlook email server. Their privacy policy applies to the data they keep: https://privacy.microsoft.com/en-us/privacystatement ; 

• HubSpot’s server. Their privacy policy applies to the data they keep: https://legal.hubspot.com/privacy-policy  

Usage data   

The usage data that the third-party service captures from your visit is stored on: 

• HubSpot’s server. Their privacy policy applies to the data they keep: https://legal.hubspot.com/privacy-policy  

• Google’s servers. Their privacy policy applies to the data they keep: https://policies.google.com/privacy/  

Retention of  your  personal  data   

We do not keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person. 

Retention of your usage data   

We will retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 

International transfers of personal information   

The personal information we collect is stored and processed in Belgium, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties. 

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. 

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws. 

Your data protection rights  

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: 

• The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service; 

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete; 

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions; 

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions; 

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions; 

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@revolve.media.